Return, Refund & Cancellation

1. Size exchange

If the size does not fit, you can request a size exchange within 7 days of delivery. The product must be unused, unwashed, with all tags and in its original box.

2. Returns (damaged, defective or wrong product)

• Report the problem on WhatsApp within 7 days of delivery with your Order ID and clear photos.
• An unboxing video helps us resolve the request faster.
• Return pickup charge: ₹100 per returned product.
• The product must be unused and returned with its original box and tags.
• Products that are used or damaged by the customer are not eligible for return.

3. Refunds

• We inspect every returned product after the parcel reaches us.
• Once the return is approved, the refund is processed by UPI or bank transfer.
• Refunds are completed within 5 to 7 business days after approval.
• The return pickup charge of ₹100 is deducted from the refund amount.

4. Order cancellation

• Before dispatch: you can cancel your order by messaging us on WhatsApp. No charge applies.
• After dispatch: the order cannot be cancelled.
• If a dispatched parcel is refused or returned, the delivery charge of ₹130 is paid by the customer and deducted from any refund.
• For COD orders that are refused after dispatch, ₹130 is deducted from the ₹200 advance and ₹70 per pair is refunded.
• Delivery remains free for all orders that are delivered and accepted.

Need help?

WhatsApp +91 97550 50061 or email arshsingh8653@gmail.com.